Out-of-the-Box Web Design Service Agreement
Effective Date: August 20, 2026
Last Updated: August 20, 2026
This Out-of-the-Box Web Design Service Agreement (“Agreement”) is entered into between Haskell Digital Services, LLC (“HDS,” “we,” “our,” or “us”) and the person or business purchasing the service (“Client,” “you,” or “your”).
By selecting the required terms checkbox and completing checkout through Stripe, you confirm that you have read, understood, and agreed to this Agreement. If you are purchasing for a business or organization, you confirm that you are authorized to accept this Agreement on its behalf.
1. The Service
The Out-of-the-Box Web Design service provides a professionally built Squarespace website using an HDS specialized design as the starting point.
The service is intended for businesses that want a clear, professional website without commissioning a fully custom layout. It is not a custom web design or e-commerce service.
The standard service includes:
One Squarespace website based on the selected HDS specialized design
Up to 10 standard website pages
Mobile-responsive setup
Website structure and navigation
Writing or editing of standard website copy
Placement of Client-provided images, logos, and other approved content
Foundational Squarespace search setup
Image optimization and alt-text setup
Page titles and meta descriptions
Google Search Console connection and sitemap submission, when access is available
The applicable standard Squarespace website plan
One standard domain registration or renewal when managed by HDS
Two revision rounds during the initial build
Launch preparation
Ongoing support
Unlimited reasonable updates to the existing website while the subscription remains active
The specific pages, content, and features included will be based on the selected design and the information provided by the Client.
2. Services Not Included
Unless HDS agrees otherwise in writing, the standard service does not include:
Original custom website layouts
E-commerce or online-store functionality
More than 10 pages
Memberships or gated content
Directories
Booking or scheduling systems
Custom databases
Advanced integrations
Custom software development
Extensive custom code
Major branding projects
Professional photography or videography
Paid advertising
Ongoing content marketing
Legal, tax, financial, or accessibility compliance services
Premium extensions, plugins, subscriptions, or third-party software
Additional pages, features, integrations, redesigns, or services may be available for an additional fee. HDS will disclose and obtain approval for additional charges before beginning that work.
3. Subscription and Billing
The service costs $199 per month.
The first $199 payment is due at enrollment and begins the subscription. Future payments are charged automatically on the monthly anniversary of the original enrollment date.
The subscription continues monthly until cancelled under this Agreement. There is no minimum contract period.
The Client authorizes HDS and Stripe to charge the payment method provided for recurring subscription fees and any separately approved charges.
Cash or check payments may be accepted only by prior arrangement. The Client remains responsible for paying all amounts by their due dates.
Applicable taxes may be added when required.
4. No Refunds
All payments are nonrefundable except where required by law.
This includes payments made before:
Content is submitted
The website build begins
Revisions are requested
The website launches
The end of a billing period
Cancellation or termination
Payments are made for enrollment, reserved capacity, planning, platform access, account administration, design services, and continued access to the subscription—not solely for a completed or launched website.
HDS may choose to issue a credit or refund in an individual situation, but doing so does not create an obligation to provide one in another case.
5. Price and Third-Party Cost Changes
The $199 monthly price includes the standard services described in this Agreement.
If Squarespace, domain providers, or other required third-party services increase their prices, HDS may adjust the monthly fee to account for those changes.
HDS will provide at least 30 days’ written notice before a recurring price increase takes effect. If the Client does not agree to the new price, the Client may cancel before the increase becomes effective.
Premium tools, paid integrations, upgraded domains, stock media, special software, and other nonstandard third-party costs are charged separately with the Client’s prior approval.
6. Content Acquisition and Project Start
The Client must provide the information and materials reasonably needed to begin the website, which may include:
Business and contact information
Service or product information
Brand assets and logos
Photographs and videos
Existing website content
Testimonials
Social and external links
Policies, disclosures, and legally required language
Account access or domain information
Requested page details
HDS will notify the Client when the required materials have been received.
The estimated build timeline begins after HDS has received everything reasonably necessary to start—not on the enrollment or payment date.
7. Timeline
Most Out-of-the-Box websites launch within two to three weeks after HDS receives the materials required to begin.
Prepared clients with complete content and prompt communication may be able to launch in as little as seven business days, but this is not guaranteed.
Timelines are estimates. Launch timing may change because of:
Missing or incomplete materials
Delayed feedback or approval
Changes in project direction
Added pages or features
Third-party platform issues
Domain or account-access problems
Events outside HDS’s reasonable control
If the Client takes additional time to provide feedback or materials, the project timeline will pause or move accordingly. HDS may need to reschedule the remaining work based on current availability.
8. Design Selection and Customization
The Client selects an available HDS specialized design as the starting point.
HDS will adapt that design using the Client’s:
Brand colors
Logo
Photography
Business information
Services
Calls to action
Approved content
The service allows the website to fit the Client’s business while preserving the core layout system and design direction of the selected specialized design.
Requests for substantially different layouts, extensive structural changes, or a fully original design may require a Custom Web Design project and a separate agreement.
HDS retains reasonable creative and technical control over how the specialized design is adapted and implemented.
9. Copywriting and Client Approval
HDS may write, edit, organize, or format website copy using information supplied by the Client.
The Client is responsible for reviewing all copy and confirming that it is accurate before launch, including:
Services and prices
Credentials and claims
Contact information
Business policies
Product or service descriptions
Industry-specific statements
Testimonials
Legal or regulatory language
HDS is not responsible for losses arising from inaccurate, incomplete, outdated, or misleading information approved or supplied by the Client.
HDS does not provide legal review. The Client is responsible for obtaining appropriate legal advice and supplying any policies, disclaimers, licenses, accessibility statements, or regulated-industry language required for the business.
10. Revision Rounds
Two revision rounds are included in the initial website build.
First Revision Round
The first round is intended for major revisions to the initial build. The Client should review the website carefully and submit organized feedback covering the requested changes.
Final Revision Round
The second round occurs during launch preparation and is intended for minor corrections and refinements, such as:
Typographical corrections
Small copy edits
Image replacements
Link corrections
Minor spacing or formatting adjustments
Requests that change the approved direction, add new pages, introduce new functionality, or require substantial rebuilding may be quoted separately.
There is no fixed deadline for submitting revision feedback. However, the estimated launch date will move based on the time needed to receive feedback and approvals.
11. Feedback and Communication
The Client agrees to:
Provide clear and accurate information
Review work carefully
Consolidate feedback where reasonably possible
Respond through the communication method provided by HDS
Obtain approval from other decision-makers before submitting instructions
Notify HDS promptly of changes affecting the project
HDS may use a client-collaboration platform, email, or another designated system to collect content, feedback, approvals, and update requests.
HDS is not responsible for conflicting instructions from multiple Client representatives. Unless otherwise agreed, HDS may rely on instructions from the primary contact.
12. Launch Approval
The Client is responsible for reviewing and approving the website before launch.
Approval may be provided through email, the designated collaboration platform, or another written method accepted by HDS.
Once approval is received, HDS may complete final setup, connect the domain, submit the sitemap, and publish the website.
Minor issues discovered after launch may be submitted through the ongoing update service. Approval does not waive responsibility for errors that HDS agrees to correct, but it confirms that the Client has reviewed the website and authorized publication.
13. Ongoing Support and Unlimited Updates
While the subscription remains active and current, the Client may request reasonable updates to the existing website without a numerical monthly limit.
Covered updates may include:
Editing existing copy
Replacing existing images
Updating business information
Changing hours, staff details, or contact information
Updating links
Revising existing service information
Making minor layout adjustments within the existing design
Adding or removing content within existing pages
“Unlimited updates” does not mean unlimited labor, immediate availability, or unrestricted expansion of the website.
The following may require a separate quote:
New pages
Major redesigns
New layout systems
E-commerce functionality
Memberships
Directories
Booking systems
Advanced forms
Custom databases
Integrations
Custom code
Large content migrations
New brand systems
Work requiring premium third-party tools
HDS determines whether a request qualifies as a covered update or additional work.
Update requests are usually handled promptly, but no fixed turnaround time is guaranteed. Timing depends on the request’s size, technical requirements, urgency, and HDS’s current workload.
14. Squarespace and Third-Party Services
The website is built and maintained on Squarespace.
The Client understands that Squarespace and other third-party providers may:
Change features, pricing, policies, or technical requirements
Discontinue tools
Experience downtime
Modify platform behavior
Restrict integrations
Suspend or remove services
HDS does not control third-party platforms and is not responsible for their actions, outages, security incidents, policy changes, or discontinued features.
When a third-party change affects the website, HDS may recommend or implement a reasonable alternative. Work outside the standard service may require an additional fee.
15. Domain Names
If HDS registers or pays for a domain as part of the subscription, that domain remains under HDS ownership and management unless HDS agrees otherwise in writing.
If the Client owned a domain before enrolling, the Client retains ownership of that domain. The Client may grant HDS access needed to connect or manage it during the subscription.
The Client is responsible for:
Confirming that a requested domain does not violate another party’s rights
Providing accurate registration information when required
Maintaining access to Client-owned domain accounts
Responding to verification or transfer requests
Standard domain renewal is included only while the subscription remains active and only for a domain managed as part of the service. Premium domains, broker fees, restoration fees, and special extensions are not included unless stated in writing.
16. Ownership
HDS-Owned Materials
HDS owns:
The Squarespace website created through this service
The selected specialized design
HDS-created layouts and styling
HDS-created website copy
Custom code created by HDS
Reusable systems, methods, templates, and design components
Domains registered and paid for by HDS
Other original materials created by HDS for the subscription
The monthly subscription grants the Client a limited, nonexclusive, nontransferable right to use the active website for the Client’s business while the subscription remains current.
The website and HDS-created materials are not sold or transferred to the Client through this service.
Client-Owned Materials
The Client retains ownership of materials owned before the project or supplied for use in the website, including:
Existing logos
Client-created text
Client-owned photographs and videos
Existing trademarks
Client-owned domains
Other original content supplied by the Client
The Client grants HDS permission to use, edit, reproduce, format, and display those materials as reasonably needed to provide the service.
17. Client Content Rights
The Client confirms that it owns or has permission to use every item supplied to HDS.
The Client is responsible for claims involving:
Copyright infringement
Trademark infringement
Unauthorized photographs or videos
Unlicensed fonts or graphics
False advertising
Defamation
Privacy or publicity rights
Regulated or prohibited content
HDS may refuse or remove content that it reasonably believes is unlawful, misleading, harmful, infringing, or inconsistent with platform policies.
18. HDS Credit
The website will include a linked credit identifying Haskell Digital Services as the website developer or designer.
The credit must remain visible and linked to the HDS website for as long as the subscription website remains active unless HDS provides written permission to remove or modify it.
19. Portfolio and Marketing Rights
The Client permits HDS to display the website and nonconfidential project information in:
HDS portfolios
Case studies
Social media
Advertising
Sales materials
Presentations
Educational content
Award or professional-directory submissions
HDS may identify the Client’s business name, public website address, industry, and publicly available project details.
HDS will not knowingly disclose confidential account credentials, payment information, private communications, or information identified and accepted as confidential.
20. Confidentiality
Each party may receive confidential information from the other.
The receiving party agrees to use confidential information only for purposes related to the service and to take reasonable steps to prevent unauthorized disclosure.
Confidential information does not include information that:
Is publicly available through no breach of this Agreement
Was already lawfully known
Is received lawfully from another source
Is independently developed
Must be disclosed by law or valid legal process
21. Accessibility and Legal Compliance
HDS may apply general usability and accessibility practices during the build. HDS does not guarantee compliance with the Americans with Disabilities Act, Web Content Accessibility Guidelines, privacy laws, industry regulations, or any other legal standard unless that work is expressly included in writing.
The Client is responsible for determining which laws and regulations apply to the business and obtaining appropriate professional advice.
22. Search, Marketing, and Business Results
HDS may provide foundational search setup and structure that can support website visibility.
HDS does not guarantee:
Search rankings
Placement in AI-generated answers
Website traffic
Leads or inquiries
Conversions
Sales
Revenue
Profitability
Continued performance on a third-party platform
Results depend on factors outside HDS’s control, including competition, search algorithms, market demand, content quality, Client activity, third-party platforms, and business operations.
23. Missed and Failed Payments
The Client is responsible for maintaining a valid payment method and sufficient funds.
If a payment fails or remains unpaid:
HDS may pause updates and support
The website may be locked, restricted, or taken offline
HDS may pause any unfinished project work
Access may remain restricted until the account is brought current
If payment remains outstanding for more than 10 days, HDS may suspend the service and website.
If payment remains outstanding for more than 30 days, HDS may terminate the subscription and permanently shut down or delete the website.
If the Client brings the account current before termination, HDS may restore the service. Restoration may require payment of outstanding balances and any third-party restoration fees.
HDS does not guarantee that a terminated or deleted website can be restored.
24. Client Cancellation
The Client may cancel at any time by sending written notice to contact@haskelldigitalservices.com.
Unless HDS confirms an earlier date, cancellation becomes effective at the end of the Client’s current paid billing period. No additional monthly charge will be made after the effective cancellation date.
Payments already made are nonrefundable. No prorated refund or credit is provided for unused time.
The website may remain active through the end of the paid period if the account is current and the Client is not otherwise in breach. When the subscription ends:
The website will be taken offline
Ongoing updates and support will stop
The HDS-owned website and HDS-created materials will not be transferred
HDS is not required to provide a copy, export, migration, or reproduction of the website
Domains owned by HDS will remain with HDS
Client-owned domains will remain the Client’s property
25. Return of Client-Supplied Materials
After cancellation or termination, the Client has 30 days to request copies of original digital materials the Client supplied and that HDS can reasonably retrieve.
This does not include:
The Squarespace website
HDS-created copy
HDS-created graphics or layouts
Custom code
Specialized design materials
Stock assets licensed by HDS
Domains owned by HDS
Files that have already been deleted through ordinary business practices
HDS may provide the materials in a reasonably available format. The Client remains responsible for keeping independent copies of all original materials supplied to HDS.
26. Termination by HDS
HDS may suspend or terminate the service if the Client:
Fails to pay amounts due
Materially breaches this Agreement
Uses the website for unlawful, deceptive, abusive, or harmful activity
Supplies infringing or prohibited content
Harasses, threatens, or abuses HDS personnel
Misuses HDS systems or services
Creates a legal, security, reputational, or platform-compliance risk
Repeatedly refuses to provide information required to perform the service
HDS may also decline or discontinue a project when HDS determines that it cannot reasonably or appropriately provide the requested service.
Payments remain nonrefundable except where required by law or where HDS elects otherwise in writing.
Upon termination, HDS may take the website offline and end access to HDS-owned materials. Sections that are intended by their nature to continue—including payment obligations, ownership, confidentiality, disclaimers, liability limitations, and dispute provisions—will survive termination.
27. Independent Contractor
HDS is an independent contractor and is not the Client’s employee, partner, joint venturer, fiduciary, or legal agent.
HDS controls the manner and method used to perform the service, subject to the agreed scope.
28. Disclaimer of Warranties
To the fullest extent permitted by law, the service is provided on an “as available” and “as is” basis.
HDS disclaims implied warranties of merchantability, fitness for a particular purpose, title, noninfringement, continuous availability, and specific business results.
HDS does not warrant that the website will always be uninterrupted, error-free, immune from security incidents, or compatible with every browser, device, third-party service, or future platform update.
Some jurisdictions do not permit certain warranty exclusions, so portions of this section may not apply.
29. Limitation of Liability
To the fullest extent permitted by law, HDS and its owners, employees, contractors, and representatives will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages.
This includes losses involving:
Profits or revenue
Business interruption
Search rankings
Leads or sales
Data or content
Goodwill
Third-party tools
Domain or platform interruptions
Unauthorized access outside HDS’s reasonable control
To the fullest extent permitted by law, HDS’s total liability arising from this Agreement will not exceed the amount the Client paid to HDS during the three months immediately preceding the event giving rise to the claim.
These limitations do not apply where liability cannot legally be limited or excluded.
30. Indemnification
To the extent permitted by law, the Client agrees to defend, indemnify, and hold harmless HDS and its owners, employees, contractors, and representatives from third-party claims, damages, liabilities, and reasonable expenses arising from:
Materials supplied by the Client
The Client’s products, services, claims, or business practices
The Client’s violation of law
The Client’s breach of this Agreement
The Client’s infringement of another party’s rights
The Client’s use of the website after approval and launch
This obligation does not apply to the extent a claim was caused by HDS’s unlawful conduct.
31. Events Outside Reasonable Control
Neither party is responsible for delay or failure caused by circumstances outside its reasonable control, including natural disasters, severe weather, fire, illness, labor disruptions, internet outages, cyberattacks, government action, utility failure, or third-party platform interruptions.
The affected party will make reasonable efforts to resume performance when possible.
32. Assignment
The Client may not transfer this Agreement, the subscription, the website, or the right to use HDS-owned materials without HDS’s written permission.
HDS may assign this Agreement as part of a merger, sale, restructuring, or transfer of the business or its assets.
33. Notices
Notices under this Agreement must be sent in writing.
Notices to HDS must be emailed to:
contact@haskelldigitalservices.com
Notices to the Client may be sent to the email address provided during checkout, onboarding, or project communication.
An email notice is considered received when sent unless the sender receives a delivery-failure notice.
34. Changes to This Agreement
HDS may update this Agreement to reflect changes in the service, third-party platforms, costs, business operations, or legal requirements.
HDS will provide at least 30 days’ notice before a material change affects an active subscription. Continued use of the service after the stated effective date constitutes acceptance of the revised Agreement.
If the Client does not agree to a material change, the Client may cancel before it takes effect.
Changes do not eliminate payment obligations or rights that arose before the updated terms became effective.
35. Governing Law and Venue
This Agreement is governed by the laws of the State of Maine, without regard to conflict-of-law rules.
To the extent permitted by law, the parties agree that disputes will be handled by the applicable state or federal courts serving Kennebec County, Maine.
36. Severability
If a provision is found unenforceable, the remaining provisions will continue in effect. The affected provision will be limited or modified only as much as necessary to make it enforceable where permitted.
37. Waiver
A failure or delay in enforcing a right does not waive that right or prevent its later enforcement.
38. Entire Agreement
This Agreement and any written add-on authorization constitute the entire agreement concerning the Out-of-the-Box Web Design service.
They replace prior discussions, website statements, proposals, or agreements concerning the same service.
If an approved add-on document conflicts with this Agreement, the add-on document controls only for that add-on.
39. Electronic Acceptance
The Client agrees that electronic acceptance through Stripe or another approved checkout system has the same effect as a handwritten signature.
The Client should save or print a copy of this Agreement for its records.
40. Contact HDS
Questions about this Agreement may be sent to:
Haskell Digital Services, LLC
Based in Maine and serving clients remotely across the United States
Email: contact@haskelldigitalservices.com